POS system software for Cafés
People go to cafés to relax, but behind the scenes it's the total opposite - staff are busy taking orders, making coffees, preparing food and clearing tables.
Service needs to be fast, efficient, reliable and easy - Idealpos is your solution.
Do you need kitchen printing or do you just hand the docket to the chef?
Do you offer at table service or use order numbers?
Do you use customer loyalty to entice your customers back?
If the answer to any of these questions is yes, then you can be assured that Idealpos is the solution for you.
- Table Map or Order Numbers
- Customer Reward Promotions (Buy 10 get 1 Free!)
- Hold Print Functionality
- Mobile App for Table Ordering
- Kitchen Printing
Buy 10 & Get Your Next Coffee FREE!
If loyalty is a promotion offered in your cafe, then Idealpos is here to help. Simply by adding customers and linking them with either a code/number, a name or a barcode, Idealpos will track their rewards and store this information in the database.
For example each time a customer purchases a coffee, Idealpos will update their loyalty progress enabling you to let them know how many are required until their free one. When a free coffee is available you will be prompted at the end of the sale to ask them if they wish to redeem it. Redemptions can be accumulated and may be used within the one sale.
Hold Print is a function which can be used when you have a group of people sitting at the same table, but wish to order and pay for their meals individually. By using the hold print function this will prevent the POS terminal sending the order to the kitchen printer or monitor until the last person has placed their order.
This is commonly used in cafes and bistro settings and is able to work alongside bar tabs and restaurant features. It can also work across multiple terminals within the same venue, allowing more than one terminal to take orders on the same order or table number. This can be helpful for large group service.
Details of the order are able to be viewed at any time if required to check. When everything is exactly as the customers want, you can then finalize and pay for the item, this will send a single docket to the kitchen enabling your kitchen staff to easily prepare and send all meals out for the table at the same time.
Save time and the hassle of walking from the table or terminal to the kitchen to deliver orders with a kitchen printer doing the job for you. No more illegible dockets with the chef trying to read a team members scrawl. Each order is clearly printed and can be on duplicate dockets for different courses.
Use Handheld Ordering and save the staff even walking to a terminal.
Idealpos has the ability to print to multiple printers at the same time, separating a single order automatically into the different sections where dockets may be required. In a café setting this is usually the kitchen and the coffee machine.
The graphical table map in Idealpos has the flexibility to allow you to upload a bitmap of your individual floor layout to be easily represented on screen. This will allow staff to easily align themselves to their own sections and new staff can quickly grasp which tables are located where allowing for more efficient service.
Depending on your requirements tables can be many shapes and sizes and numbered according to what you choose. Any amount of covers can be set by default for the tables when seated, this can be easily amended as required.
Coloured indicators on the table have the benefit of showing the current table status to any staff member at a glance. The iPad app Handheld Ordering can also display your map which allows you to further speed up the service.
Do you want your customers to be able to order ahead to save them time when they get to your venue? Lucky for you, Idealpos can handle that scenario.
Utilising an Idealpos module called WebIT, we can take orders a number of ways using various online portals. Customers simply place their order, you will receive it on your POS and can make it when required.
We also link to third-party app makers like Mobi-2-Go who streamline this process even further.
Handheld Ordering App
To enable you to make the most of service times and staff efficiency, Idealpos has developed a mobile app that allows staff to take orders on a compatible iPhone or iPad.
Table status indicators are displayed on the app, so staff no longer need to be at a POS terminal to know how each table is tracking. It is easy to build items in the app itself using the tabs and grids that are already programmed into so many databases instead of using menus.
The iPad version of the app goes a step further and allows you to view the entire table layout. It can also be set to Customer Ordering which sets the display to allow the customer to take the device and enter their own order, therefore freeing time for your staff to perform other tasks as required.
Order numbers give you the flexibility to assign a number to a customer to deliver food and drinks and then re-use that number.
Not sure what you need?
Just ask our friendly team!